Terms and Services

OVERVIEW

This website is operated by Polondo . Throughout the website, the terms "we", "us", and "our" refer to Polondo. Polondo provides this website, including all information, tools, and services available on this website, to you, the user, conditioned upon your acceptance of all the terms, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms and Conditions ("Terms of Use", "Terms"), including these additional General Terms and Policies referenced herein and/or available by hyperlink. These Terms of Use apply to all users of the website, including but not limited to users who are browsers, vendors, customers, merchants, and/or content contributors.

Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Use. If you do not agree to all the terms of this agreement, you may not access the website or use the services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

All new features or tools added to the current shop are also subject to the Terms of Use. You can view the latest version of the Terms of Use at any time on this page. We reserve the right to update, change, or replace parts of these Terms of Use by posting updates and/or changes on our website. It is your responsibility to check this page regularly for changes. Your continued use or access to the website after changes are posted constitutes acceptance of those changes.

SECTION 1 – ONLINE SHOP TERMS

By agreeing to these terms of use, you represent that you are of legal age in the country where you reside, or that you are of legal age in the country where you reside and have given us your consent that your minor dependents may use this website.
You may not use our products for illegal or unauthorized purposes, nor may you violate laws in your jurisdiction when using the service (including but not limited to copyright laws).
You may not transmit viruses or any other destructive code.
A breach or violation of any of the terms will result in immediate termination of your services.

SECTION 2 – GENERAL TERMS

We reserve the right to refuse service at any time without notice.
You understand that your content (excluding credit card information) may be transmitted unencrypted and (a) involve transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the service, use of the service, or access to the service or any contact on the website through which the service is provided without our express written permission.
The headings used in this agreement are for convenience only and will not limit or otherwise affect these terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if the information provided on this website is not accurate, complete, or current. The material on this website is for general information only and should not be relied upon or used as the sole basis for decisions without consulting primary, more accurate, more complete, or more current sources of information. Any reliance on the material on this website is at your own risk.
This website may contain certain historical information. Historical information is necessarily not current and is provided to you for your information only. We reserve the right to change the content of this website at any time but are not obligated to update the information on our website. You agree that it is your responsibility to monitor changes to our website.

SECTION 4 – CHANGES TO SERVICE AND PRICES

Prices for our products may change without notice.
We reserve the right to modify or discontinue the service (or any part or content thereof) at any time without notice.
We are not liable to you or any third party for any changes, price changes, suspension, or discontinuation of the service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and may only be returned or exchanged in accordance with our return policy.
We have made efforts to accurately display the colors and images of our products as they appear in store. We cannot guarantee that the color display of your computer monitor is accurate.
We reserve the right, but are not obligated, to restrict the sale of our products or services to persons, geographic regions, or jurisdictions. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. All product descriptions or product prices are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for products or services on this website is void where prohibited.
We do not guarantee that the quality of products, services, information, or other material purchased or obtained by you will meet your expectations or that any errors in the service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, credit card, and/or orders that use the same billing and/or shipping address. In the event that we change or cancel an order, we may attempt to notify you by contacting the email address and/or billing address/phone number provided at the time the order was made. We reserve the right to restrict or prohibit orders that, in our sole discretion, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please see our Return and refund policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you access to third-party tools that we neither monitor nor control or influence.
You acknowledge and agree that we grant access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without endorsement. We assume no liability arising from or related to your use of optional third-party tools.
Any use of optional tools offered through the website is at your sole risk and discretion, and you should ensure that you are familiar with and agree to the terms under which tools are provided by the respective third parties.
We may also offer new services and/or features through the website in the future (including the release of new tools and resources). These new features and/or services are also subject to these Terms of Use.

SECTION 8 – LINKS TO THIRD PARTIES

Certain content, products, and services available through our service may include materials from third parties.
Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for reviewing or evaluating the content or accuracy and do not warrant and disclaim all liability or responsibility for third-party materials or websites or for other third-party materials, products, or services.
We are not liable for damages or losses related to the purchase or use of goods, services, resources, content, or other transactions made in connection with third-party websites. Please carefully read the third party's policies and practices and ensure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions about third-party products should be directed to the third party.

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you submit certain specific submissions (e.g., contest entries) at our request or send creative ideas, suggestions, proposals, plans, or other materials without a request from us, whether online, by email, by mail, or otherwise (collectively "comments"), you agree that we may edit, copy, publish, distribute, translate, and otherwise use the comments you forward to us at any time without restriction in any medium. We are and remain under no obligation to (1) keep comments confidential; (2) pay compensation for comments; or (3) respond to comments.
We may, but are not obligated to, monitor, edit, or remove content that we, at our sole discretion, consider to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that infringes on the intellectual property of a party or these terms of use.
You agree that your comments do not violate the rights of third parties, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments do not contain defamatory or otherwise unlawful, abusive, or obscene material or computer viruses or other malware that could affect the operation of the service or any related website in any way. You may not use a false email address, impersonate yourself, or mislead us or third parties about the origin of comments. You are solely responsible for all comments you make and their accuracy. We assume no responsibility and no liability for comments posted by you or third parties.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal data through the shop is subject to our Privacy Policy

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be information on our website or in the service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, product shipping costs, durations, and availability. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if information in the service or on a related website is inaccurate at any time without prior notice (even after you have placed your order).
We do not undertake any obligation to update, amend, or clarify information in the service or on a related website, including but not limited to price information, except as required by law. No specified update or refresh date applied in the service or on a related website should be understood to mean that all information in the service or on a related website has been changed or updated.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions set forth in the Terms of Use, you are prohibited from using the website or its content: (a) for unlawful purposes; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to transmit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the service or related website, other websites, or the internet; (h) to collect or track the personal data of others; (i) for spam, phishing, pharm, pretext, spider, crawl, or scrape; (j) for obscene or immoral purposes; or (k) to interfere with or circumvent the security features of the service or related website, other websites, or the internet. We reserve the right to terminate your use of the service or related website if you violate any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
We do not guarantee that the results that can be achieved through the use of the service are accurate or reliable.
You agree that we may remove the service from time to time for indefinite periods or terminate the service at any time without prior notice to you.
You expressly agree that your use or inability to use the service is at your sole risk. The service and all products and services provided to you through the service are provided (unless expressly stated by us) "as is" and "as available" for your use, without any representations, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
In no event shall Polondo, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any damages, losses, claims, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether in contract, tort (including negligence), strict liability, or otherwise, arising from your liability in using any of the services or products purchased through the service, or for any other claims related in any way to your use of the service or a product, including but not limited to errors or omissions in content or any losses or damages of any kind resulting from the use of the service or content (or products) posted, transmitted, or otherwise made available through the service, even if advised of their possibility. Since some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in those states or jurisdictions is limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Polondo and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from all claims or demands, including reasonable attorneys' fees, made by third parties due to or arising out of your violation of these Terms of Use or the documents contained herein or your violation of laws or the rights of third parties.

SECTION 15 – SEVERABILITY

In the event that any provision of these Terms of Use is found to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by applicable law, and the unenforceable part shall be deemed severed from these Terms of Use, having no effect on the validity and enforceability of the remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties arising prior to the termination date shall survive for all purposes after termination of this agreement.
These Terms of Use remain in effect until terminated by you or us. You may terminate these Terms of Use at any time by informing us that you no longer wish to use our services or if you stop using our website.
If you fail to comply with any term or provision of these Terms of Use at our sole discretion or we suspect that you have not complied, we may terminate this agreement immediately without notice, and you remain liable for all amounts due up to and including the date of termination; and/or may accordingly deny you access to our services (or parts thereof).

SECTION 17 – ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.
These Terms of Use and all policies or operating rules published by us on this website or in relation to the service constitute the entire agreement and understanding between you and us and govern your use of the service, superseding all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including but not limited to previous versions of the Terms of Use).
Any ambiguities in the interpretation of these Terms of Use shall not be construed against the drafting party.

SECTION 19 – CHANGES TO THE TERMS OF USE

On this page, you can view the latest version of the Terms of Use at any time. We reserve the right to update, change, or replace these Terms of Use at our sole discretion by posting updates and changes on our website. It is your responsibility to regularly check our website for changes. By continuing to use or access our website or services after changes to these Terms of Use have been posted, you agree to those changes.

SECTION 20 – CONTACT INFORMATION

For questions about the Terms of Use, please contact info@polondo.com